Jacada
Jacada

Press Release

Jacada Reports Second Quarter 2009 Results

ATLANTA, August 12, 2009 – Jacada Ltd. (Nasdaq: JCDA), a leading provider of unified desktop and process optimization solutions for customer service operations, today reported financial results for the second quarter and six month period ended June 30, 2009.

For the second quarter of 2009, total revenues were $2.5 million compared to $6.3 million in the second quarter of 2008. Total gross profit for the 2009 second quarter was $285,000 or 11% of total revenues, compared to $3.2 million and 50%, respectively, in the 2008 second quarter. The second quarter net loss was $3.4 million, or ($0.21) per share. This is compared to a net loss of $1.6 million or ($0.08) per share in the second quarter of 2008.

For the six month periods ending on June 30, 2009 and 2008, respectively, total revenues were $7.0 million and $12.5 million and gross profits were $1.7 million or 24% of total revenues and $6.9 million or 55% of total revenues. During the six month period ending June 30, 2009 the Company incurred a net loss of $4.9 million or ($0.29) per share. In the comparable 2008 period, the Company posted net income of $18.5 million or $0.89 per share. The 2008 net income included $20.2 million, or $0.97 per share, in income, net of taxes, from discontinued operations, which was generated in the form of a capital gain from the sale of the Company's legacy business during the 2008 first quarter.

The reduction in revenues in the three and six month periods are directly related to a declining backlog in prior quarters.

At the end of the second quarter of 2009, cash and investments were $30.3 million, compared to $32.8 million reported as of March 31, 2009 and $33.1 million at year end 2008.

Jacada continued to expand relationships with existing customers this quarter and signed three material agreements with an existing telecommunications customer. Jacada will deliver three projects across different areas of the company's customer facing businesses, including consumer, business-to-business call centers and retail stores. This marks a significant expansion of the use of Jacada solutions into new areas of customer contact. It further demonstrates the value Jacada solutions bring and how that value continues to drive revenue growth with Jacada's installed customer base.

During the quarter, Jacada and O2 were recognized by Global Telecoms Business, and were awarded the prestigious Consumer Service Innovation Award. The award, judged by leading figures from the global telecoms industry, acknowledges the impact O2's Synergy unified desktop project has had on the quality of interaction with its 18.7 million customers.

"We continue to see exciting new opportunities where Jacada customer service solutions can bring significant value. In today's economy, companies are interested in projects that can dramatically improve the customer service experience for their customers, while providing an obvious and rapid return on investment. Jacada's proven ability to deliver these benefits, with a typical 12 month return on investment, is exactly what our customers are seeking as they manage their budgets tightly," said Tom Clear, chief executive officer for Jacada. "Although our pipeline is growing, we continue to see additional due diligence and approval steps in the buying process prior to commitment to full implementation contracts."

Conference Call Details

Any investor or interested individual can participate in the teleconference, which will begin at 10:30 a.m. Eastern Time on August 12, 2009. To participate in the teleconference, please call toll-free 888.680.0894 or 617.213.4860 for international callers, and provide passcode 88713352 approximately 10 minutes prior to the start time. Interested parties may pre-register for the teleconference via this URL: https://www.theconferencingservice.com/prereg/key.process?key=P76HMHA3W. A (live audio) webcast will also be available over the Internet at www.jacada.com (under "About Us" then "Investors") or www.earnings.com.

About Jacada

Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, intelligent desktop, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction. Founded in 1990, Jacada operates globally with offices in Atlanta, Georgia; Herzliya, Israel; London, England and Munich, Germany. Jacada can be reached at www.jacada.com.

Forward Looking Statement

This news release may contain forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. The words "may," "could," "would," "will," "believe," "anticipate," "estimate," "expect," "intend," "plan," and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the Company's ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. Jacada is a trademark of Jacada Inc. All other brands or product names are trademarks of their respective owners.

Jacada is a trademark of Jacada Ltd. All other brands or product names are trademarks of their respective owners.

CONTACT:
Bob Aldworth
Chief Financial Officer
Jacada
(770) 776 2267
BAldworth@jacada.com

Or

Peter Seltzberg
Hayden IR
(646) 415-8972
peter@haydenir.com

CONSOLIDATED STATEMENTS OF OPERATIONS

(U.S. dollars in thousands, except per share data)
Three months ended
June 30,		  Six months ended
June 30,
      2009     2008 2009     2008
    Unaudited
Revenues:
Software licenses   $ 60   $ 2,035   $ 637   $ 4,882
Services     1,797     3,685     5,104     6,558
Maintenance     653     592     1,300     1,090
Total Revenues     2,510     6,312     7,041     12,530
Cost of revenues:
Software licenses     33     152     147     234
Services     2,022     2,781     4,866     4,955
Maintenance     170     219     346     426
Total cost of revenues     2,225     3,152     5,359     5,615
Gross Profit     285     3,160     1,682     6,915
Operating Expenses:
Research and development     890     1,279     1,834     2,433
Sales and marketing     1,551     2,382     3,157     4,788
General and administrative     1,342     1,288     2,154     2,586
Total operating expenses     3,783     4,949     7,145     9,807
Operating loss     (3,498)     (1,789)     (5,463)     (2,892)
Financial income, net     94     378     625     826
Loss from continuing operations  before taxes     (3,404)     (1,411)     (4,838)     (2,066)
Tax (expense) benefit     (26)     213     (38)     347
Net loss from continuing operations     (3,430)     (1,198)     (4,876)     (1,719)
Income from discontinued operations, net of taxes     -     (399)     -     20,173
Net income (loss)   $ (3,430)   $ (1,597)   $ (4,876)   $ 18,454
Basic and diluted net earnings (loss) per share:                        
From continuing operations   $ (0.21)   $ (0.06)   $ (0.29)   $ (0.08)
From discontinued operations   $ -   $ (0.02)   $ -   $ 0.97
Basic and diluted net earnings (loss)per share   $ (0.21)   $ (0.08)   $ (0.29)   $ 0.89
Weighted average number of shares used in computing basic and diluted net earnings (loss) per share     16,565,468     20,635,013     16,559,724     20,627,323
CONSOLIDATED BALANCE SHEETS

(U.S. dollars in thousands)
June 30,
2009		 December 31,
2008
Unaudited   Audited
ASSETS
CURRENT ASSETS:
Cash and cash equivalents *) $ 18,628   $ 11,059
Short term deposits *) 1,884 -
Marketable securities *) 4,804 8,915
Trade receivables   2,403     4,713
Restricted cash held by trustee *)   2,653     2,640
Restricted cash *)   559     559
Other current assets   1,123     2,022
Assets of discontinued operations   -     64
Total current assets   32,054     29,972
LONG-TERM INVESTMENTS:
Marketable securities *)   1,818     9,896
Severance pay fund   412     586
Total long-term investments   2,230     10,482
PROPERTY AND EQUIPMENT, NET   1,147     1,266
GOODWILL   3,096     3,096
Total assets $ 38,527   $ 44,816
*) Total Cash and Investments including restricted cash $ 30,346   $ 33,069
LIABILITIES AND SHAREHOLDERS' EQUITY 
CURRENT LIABILITIES:
Trade payables $ 815   $ 1,245
Deferred revenues   1,103     1,006
Accrued expenses and other liabilities   2,466     3,096
Liabilities of discontinued operations   1,069     1,363
Total current liabilities   5,453     6,710
LONG-TERM LIABILITIES:
Accrued severance pay   724     1,120
Other long-term liabilities   163     185
Total long-term liabilities   887     1,305
SHAREHOLDERS' EQUITY:          
Share capital   60     60
Additional paid-in capital   75,330     75,173
Treasury shares at cost   (17,863)     (17,863)
Accumulated other comprehensive profit   265     160
Accumulated deficit   (25,605)     (20,729)
Total shareholders' equity   32,187     36,801
Total liabilities and shareholders' equity $ 38,527   $ 44,816
CONSOLIDATED STATEMENTS OF CASH FLOWS 
U.S. dollars in thousands		   Three months ended
June 30, 		  Six months ended
June 30,
2009 2008 2009 2008
    Unaudited
Cash flows from operating activities:                
Net Income (loss)   (3,430)   (1,597)   (4,876)   18,454
Less: Net income from discontinued operations, net of taxes   -   399   -   (20,173)
Net loss from continuing operations   (3,430)   (1,198)   (4,876)   (1,719)
Adjustments required to reconcile net loss from continuing operations to net cash used in operating activities from continuing operations:                
Depreciation and amortization   138   164   312   311
Stock-based compensation related to options granted to employees and directors   205   240   339   491
Stock-based compensation expenses related to options granted to non-employees   (1)   2   9   5
Accrued interest and amortization of premium on marketable securities   (17)   (204)   121   (123)
Loss (gain) from sales of marketable securities   -   8   (353)   (97)
Increase (decrease) in accrued severance pay, net   (120)   14   (222)   71
Decrease in trade receivables, net   1022   1,876   2,310   438
Decrease (increase) in other current assets   391   409   1,102   (174)
Increase (decrease) in trade payables   (191)   168   (430)   201
Increase (decrease) in deferred revenues   (174)   (1,325)   55   (513)
Decrease in accrued expenses and other liabilities   (315)   (103)   (1,046)   (8)
Decrease in other long-term liabilities   (19)   -   (22)   -
Net cash provided by (used in) operating activities from continuing operations   (2,511)   51   (2,701)   (1,117)
Net cash provided by (used in) operating activities from discontinued operations   (168)   (302)   (230)   70
Net cash used in operating activities   (2,679)   (251)   (2,931)   (1,047)
Cash flows from investing activities:                
Investment in available-for-sale marketable securities   (1,017)   (6,390)   (5,913)   (25,416)
Proceeds from sale and redemption of available-for-sale marketable securities   6,902   2,864   18,279   18,663
Short term deposits, net   (1,884)   -   (1,884)   -
Increase in restricted cash held by trustee   (2)   -   (13)   -
Purchase of property and equipment   (37)   (234)   (194)   (491)
Net cash provided by (used in) investing activities from continuing operations   3,962   (3,760)   10,275   (7,244)
Proceeds from sale of discontinued operations, net   -   -   -   22,105
Net cash provided by (used in) investing activities   3,962   (3,760)   10,275   14,861
Cash flows from financing activities:                
Purchase of treasury shares   -   (1,446)   -   (1,446)
Proceeds from exercise of stock options   5   482   59   589
Net cash provided by (used in) financing activities from continuing operations   5   (964)   59   (857)
Effect of exchange rate changes on cash   254   -   166   -
Increase (decrease) in cash and cash equivalents   1,542   (4,975)   7,569   12,957
Cash and cash equivalents at the beginning of the period   17,086   23,892   11,059   5,960
Cash and cash equivalents at the end of the period   18,628   18,917   18,628   18,917
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