Jacada
Jacada

Press Release

Jacada Signs Material Contract with Large Telecommunications Company

ATLANTA – April 1, 2008 – Jacada Ltd. (Nasdaq: JCDA), a leading provider of unified desktop and process optimization solutions for customer service operations, today announced that it has signed a material contract extension with an existing customer, a large telecommunications company based in the United Kingdom. Under the terms of the agreement, this company, one of the world's leading international mobile telecommunications groups, has strengthened its commitment to Jacada by extending its use of the company's software. The agreement consists of mostly software revenue, which will be recognized in the first quarter of 2008.

"Telecommunications providers have some of the most complex call center processes and systems of any industry," said Guy Tweedale, senior vice president, European operations for Jacada. "It is always rewarding to see our customers achieve or exceed their stated objectives and financial return on their Jacada investment, and we are always excited to have them continue and extend their partnership."

This news release may contain forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. The words "may," "could," "would," "will," "believe," "anticipate," "estimate," "expect," "intend," "plan," and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the Company's ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. Jacada is a trademark of Jacada Inc. All other brands or product names are trademarks of their respective owners.

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