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Press Release

Jacada Executive Team to Discuss Recent New Product Launch

ATLANTA, May 20, 2004 – Jacada Ltd. (NASDAQ: JCDA), will conduct a Webcast to discuss the Company's recent launch of Jacada Fusion and Jacada WinFuse. During the conference call, Jacada's executive management team will discuss the features and capabilities of the new solution set, go-to-market strategies, and the impact the new products are expected to have on Jacada going forward.

Any investor or interested individual can listen to the teleconference, which is scheduled to begin at 9:00 a.m. Eastern Time on June 9. The call can be accessed live via the Internet at the Company's Web site, www.jacada.com. To access the call, click on the "Investors" button on the "About Us" menu and then on the "Jacada Fusion Conference Call" icon. The Webcast player will open following completion of a brief registration process. The Web site will host an archive of the teleconference for a minimum of 30 days.

This news release may contain forward-looking statements that are made pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements involve risks and uncertainties and actual results may differ substantially from these statements. For a more complete disclosure of the risks and uncertainties that may affect actual results, please refer to the Company's Form 20-F filed with the Securities and Exchange Commission. Jacada is a trademark of Jacada Inc. All other brands or product names are trademarks of their respective owners.