Jacada
Jacada

Cindy Curtin Knezevich
770-352-1300
cindyk@jacada.com

Peter L. Seltzberg
Hayden Communications
646-415-8972
peter@haydenir.com

Press Release

Jacada Reports Financial Results for the 2003 Fourth Quarter and Full Year

ATLANTA, February 10, 2004 – Jacada Ltd. (Nasdaq: JCDA), a leading provider of business process improvement software, today reported financial results for the 2003 fourth quarter and full year.

Total revenue for the 2003 fourth quarter was $5.1 million, compared to $5.3 million in the 2003 third quarter and $5.6 million in the fourth quarter of 2002. Software license revenue was $1.8 million in the 2003 fourth quarter, compared to $2.3 million in the 2003 third quarter, and $2.8 million reported in the fourth quarter of 2002. Service and maintenance revenues were $3.3 million in the 2003 fourth quarter, up from $3.0 million in the 2003 third quarter and $2.8 million in the fourth quarter of 2002.

Gross profit for the 2003 fourth quarter was $4.0 million, or 79% of total revenue, compared to $4.2 million, or 79% of total revenue, in the 2003 third quarter. Operating loss for the quarter was $839,000, compared to an operating loss of $713,000 during the 2003 third quarter. Net loss for the quarter, after financial income, was $598,000, or $0.03 per share, compared to a net loss of $558,000, or $0.03 per share, in the 2003 third quarter. In the fourth quarter of 2002, Jacada reported gross profit of $4.7 million, or 84% of total revenue, operating income of $133,000, and net income of $444,000, or $0.02 per share.

For the full year ended December 31, 2003, Jacada reported a net loss of $2.1 million, or $0.11 per share, on revenues of $20.6 million, compared to a net loss of $2.9 million, or $0.16 per share, on revenues of $21.5 million in 2002. Gross profit for 2003 was $16.5 million, or 80% of revenues, compared to $16.9 million, or 79% of revenues, in 2002. Software license revenues were $8.4 million in 2003, compared to $9.8 million in 2002. Service and maintenance revenues were $12.2 million in 2003, compared to $11.7 million in 2002.

At the end of the 2003 fourth quarter, Jacada's cash and investments totaled $41.8 million, compared to $40.9 million at the end of the 2003 third quarter and $41.4 million at the end of the 2002 fourth quarter.

"We believe we are performing well compared to our market segment, and total revenue in the fourth quarter was in line with previous quarters," said Gideon Hollander, CEO of Jacada. "Companies continue to stretch out commitments and defer purchases, which resulted in a lack of large software orders during the quarter. Although during 2003 we closed a record number of transactions, revenue decreased from 2002 as a result of a decrease in our average deal size."

Jacada also announced today a plan to consolidate all research and development into its lab in Israel. As part of this plan, Jacada will shut down R&D operations in Minneapolis and is currently transitioning the necessary knowledge and skills. The consolidation, which is projected to be complete by the end of the second quarter, is expected to improve overall development efficiency, accelerate new product releases and reduce operating expenses. The consolidation is expected to result in a total of approximately $1.0 million in nonrecurring expenses during the first and second quarters of 2004.

Fourth-Quarter and 2003 Highlights

"Our new customer wins span multiple industries," said Hollander. "Combined with the business from our existing customers, we are pleased with the number of transactions closed in the fourth quarter and hope to increase the average deal value in the future."

During the quarter, Jacada closed new and follow-on business with customers such as BlueCross and BlueShield of North Carolina, Credem, LexisNexis, National Fuel, Providence Health, Polo Ralph Lauren Europe, Qwest, Realm Business Solutions, SCHUFA Holding AG, State of Tennessee, State Automobile Insurance and Vertex Data Science Ltd.

Jacada's continued focus on partnerships remains a solid source of revenue opportunities internationally. In 2003, Jacada's partnership with Computer Associates (CA) resulted in several large customer agreements. This successful partnership positions Jacada as the exclusive legacy integration and Web-to-host solution for CA customers requiring mainframe application access to applications such as CleverPath Portal.

"We are very pleased with the success of our partner relationships, notably Computer Associates, which was our most successful partnership in 2003," said Hollander. Other key Jacada partners include BEA, Oracle, PeopleSoft, SeeBeyond and Siebel. In Europe, Jacada expanded its partner and distributor network with several key additions including Selesta S.p.A. in Italy. The expanded relationship with Selesta resulted in Jacada's first joint deal during the fourth quarter.

New Product Line

According to Hollander, early market validation of Jacada's new product line is very encouraging. Currently in beta testing, the new product delivers Web-services from Windows and Client/Server applications, enabling these applications to be more easily integrated with portals or other applications.

"We have already signed our first customer and expect to deliver the technology to the customer by the end of the first quarter," said Hollander. "This product expands Jacada into a new market sector with a large target audience. It also uniquely positions us to deliver Web-services to the full spectrum of application platforms – Windows, Web and Host."

"Our aim in 2004 is to increase new software license revenues from existing and new products and to maximize our recurring service and support revenues from existing customers," said Hollander.

This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, such as statements relating to future financial results and plans for future business development activities, and are prospective. These statements include all statements that are not statements of historical fact and consists of those regarding intent, belief or current expectations of the Company, its directors or its officers with respect to, among other things: (i) the Company's financing plans; (ii) trends affecting the Company's financial condition or results of operations; (iii) the Company's growth strategy and operating strategy (including the development of its products and services); and (iv) the expected costs and benefits of the Company's R&D consolidation plans. The words "may," "could," "would," "will," "believe," "anticipate," "estimate," "expect," "intend," "plan," and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the Company's ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. The Company cannot assess the impact of or the extent to which any single factor or risk, or combination of them, may cause. For a more complete discussion of risk factors, please see the Company's Form 20-F and other Statements filed with the Securities and Exchange Commission.

Jacada is a trademark of Jacada Ltd. All other brands or product names are trademarks of their respective owners.

JACADA LTD.
CONSOLIDATED BALANCE SHEETS
U.S. Dollars in thousands
December 31,
2003 2002
 
  ASSETS
 
CURRENT ASSETS:
  Cash and cash equivalents 9,845 15,319
  Marketable securities 6,63822,326
  Trade receivables (net of allowance 
    for doubtful accounts of $234 and $398
    at December 31, 2003 and 2002,
    respectively) 
2,7592,661
  Other current assets 561645
 
Total current assets 19,80340,951
 
LONG-TERM INVESTMENTS:
   Marketable securities 25,3103,737
   Severance pay fund 758576
   Long-term other assets 6179
Total long-term investments 26,1294,392
 
PROPERTY AND EQUIPMENT, NET 1,8742,804

OTHER ASSETS, NET:
Technology, net (net of accumulated 
   amortization of $ 693 and $ 381 at
   December 31, 2003 and 2002,
   respectively) 
  865   1,177
Other intangibles, net (net of 
   accumulated amortization of $ 77 and 
   $ 23 at December 31, 2003 and 2002,
   respectively) 
86 140
Goodwill 
4,630
 
4,554
Total other assets 5,581 5,871
$ 53,387 $ 54,018
 
JACADA LTD.
CONSOLIDATED BALANCE SHEETS
U.S. Dollars in thousands, except for share and per share data
 
December 31,
2003 2002
  LIABILITIES AND SHAREHOLDERS' EQUITY
 
CURRENT LIABILITIES:
   Trade payables$515760
   Deferred revenues3,3482,144
   Accrued expenses and other liabilities3,7763,599
 
 Total current liabilities 7,6396,503
  
LONG-TERM LIABILITIES:
   Accrued severance pay1,189927
   Accrued expenses  55124
 
Total long-term liabilities 1,2441,051
  SHAREHOLDERS' EQUITY:
   Share capital:
   Ordinary shares of NIS 0.01 par value:
      Authorized: 30,000,000 shares as of 
      December 31, 2003 and 2002; Issued 
      and outstanding: 19,033,778 and 
      18,935,903 shares as of December 31, 2003
      and 2002, respectively
55 55
   Additional paid-in capital69,27769,143
   Deferred stock compensation-(25)
   Accumulated other comprehensive income11181
   Accumulated deficit (24,939)(22,790)
Total shareholders' equity 44,50446,464
    53,38754,018
 
JACADA LTD.
CONSOLIDATED STATEMENTS OF OPERATIONS
U.S. Dollars in thousands, except for share data
Three months ended
December 31,
Year ended
December 31,
2003 2002 2003 2002
Revenues:
  Software licenses $ 1,760 $ 2,784 $ 8,354 $ 9,783
  Services  1,409 857 4,704 4,518
  Maintenance 1,925 1,918 7,504 7,235
Total revenues 5,094 5,559 20,562 21,536
Cost of revenues:
  Software licenses 128 69 534 248
  Services  637 539 2,384 3,115
  Maintenance 286 297 1,110 1,247
Total cost of revenues 1,051 905 4,028 4,610
Gross profit 4,043 4,654 16,534 16,926
Operating expenses:
  Research and     development 1,511 1,785 5,620 6,191
  Sales and marketing 2,258 1,785 9,386 9,450
  General and     administrative 1,113 1,151 4,714 4,602
  Restructuring charges - (200) - 501
 
Total operating   expenses 4,882 4,521 19,720 20,744
 
Operating income (loss) (839) 133 (3,186) (3,818)
Financial income, net 241 311 1,038 909
 
Net income (loss)   (598)   444   (2,148)   (2,909)
Basic net earnings   (loss) per share $ (0.03) $ 0.02 $ (0.11) $ (0.16)
Weighted average   number of shares
  used in computing
  basic net earnings
  (loss) per share
  19,033,778   18,930,207   19,011,435   18,710,105
Diluted net earnings   (loss) per share $ (0.03) $ 0.02 $ (0.11) $ (0.16)
Weighted average   number of shares
  used in computing   
  diluted net earnings
  (loss) per share
  19,033,778   19,070,098   19,011,435   18,710,105