Jacada
Jacada

Cindy Curtin Knezevich
770-352-1300
cindyk@jacada.com

Peter L. Seltzberg
Hayden Communications
646-415-8972
peter@haydenir.com

Press Release

Indiana Farm Bureau Breathes New Life Into Legacy Insurance System with Jacada

ATLANTA, August 12, 2003 – Jacada Ltd. (Nasdaq: JCDA), today announced that Indiana Farm Bureau Insurance, the second largest writer of property and casualty insurance in Indiana, has successfully utilized Jacada Interface Server to graphically enable and re-engineer its legacy mainframe system.

Until recently, Indiana Farm Bureau's life insurance product line was supported by a typical legacy application, which was over two decades old, very code-intensive, and contained many "green screens." Using Jacada Interface Server, Indiana Farm Bureau was able to transform this system into a modern, user-friendly, graphical Web-based system, which ultimately reduced training time and increased usability for agents.

Because many Indiana Farm Bureau Insurance Company customers prefer "in-person" customer assistance at their 131 branch offices, delivering accurate information on a timely basis is critical. Information Services staffers looked for a solution that would create user-friendly screens for the life application system and explored ways to extend the current legacy life application through Web technology. "Wrapping" technology, a rapid, low-risk method of legacy integration, seemed to present the best path, and Jacada was selected to help build the user-friendly screens over current screens and preserve existing mission-critical business processes.

The system was rolled out to all 450 Indiana Farm Bureau Insurance Company agents, and within four weeks, the company had a 25-screen CICS application re-engineered and deployed to their agents with a user-friendly GUI. This new presentation layer – which now includes only two screens – made the workflow much more efficient. On the training front, the time for a new agent to learn how to use the system went from weeks to a short time for orientation followed by primarily self-directed education.

"Jacada enabled us to achieve much better results with less risk, time and money than would have been required to complete this key project manually or to try to implement a packaged application," says Indiana Farm Bureau Insurance CIO Greg Clancy. "We were able to leverage the value we already had in our existing systems while improving them for current and future business needs and objectives."

This news release may contain forward-looking statements that are made pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements involve risks and uncertainties, and actual results may differ substantially from these statements. For a more complete disclosure of these risk factors, please refer to the Company's quarterly Form 10-Q and Form 10-K filings with the Securities and Exchange Commission.